FAQ

How long does shipping takes?

- Shipping takes 2 to 3 business days to ship in the U.S and takes 5 to 10 days to ship internationally.

How will I know where my package is located?

- You will receive a tracking number provided by our carrier once your order is shipped.

"My order says it was delivered but I have not received it", what should I do?

- In this situation we have no control over any packages. Once your order is processed and handed over to our carrier, it then becomes their responsibility to get all packages out. If this occurs please contact USPS about any lost or stolen packages.

What is your return/exchange policy?

- All sales are final. There are no returns, refunds or exchanges on any items due to Covid-19.

What are your lashes made of?

- LashMe Studio lashes are %100 cruelty free faux mink/silk fiber material.

How long do your lashes last?

- These lashes are reusable 25 to 30 times and washable, it can last up to 2 to 3 weeks depending on care and has consistent style.